Terms and Conditions

Welcome to ARCH Terms and Conditions

1. Introduction

   Welcome to ARCH (“we”, “our”, “us”). By accessing or using our website and purchasing our test papers or educational services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase or booking.

2. Services Offered

   ARCH provides educational resources, including but not limited to:

   • 11+ class test papers and mock exams
   • Educational videos and related materials
   • Optional classes or tutorials for English and Maths

   All materials are designed for personal educational use only and may not be shared, copied, or resold without prior written permission.

3. Payments

   • All payments are processed securely through our online payment gateway, TransactWorld.
   • Prices for products and services are clearly displayed on our website and are subject to change without prior notice.
   • Payment must be completed in full at the time of purchase.
   • We do not store or have access to your card details. All payment information is encrypted and handled directly by our payment partner.

4. Refunds and Cancellations

   • Due to the digital and educational nature of our products, all sales are final once access or test papers are provided.
   • Refunds will only be considered in cases of:
     1. Duplicate payment errors
     2. Technical issues preventing access to purchased materials (verified by our support team)
   • Requests for refunds must be made within 7 days of purchase via email: archeducationlimited@gmail.com

5. Delivery of Materials

   • Upon successful payment, digital materials (such as test papers or mock exam access) will be delivered electronically to the registered email address.
   • Please ensure your email and contact details are correct at checkout.

6. Student Conduct and Fair Use

   • Materials are provided solely for individual learning and exam preparation.
   • Sharing, redistributing, or uploading materials to third-party sites is strictly prohibited.
   • We reserve the right to restrict access to our services if misuse or breach of these terms occurs.

7. Intellectual Property

   All content, materials, logos, and designs on this website are the intellectual property of ARCH.

   No content may be copied, reproduced, or distributed without prior written consent.

8. Limitation of Liability

   While we strive to provide accurate and high-quality educational resources, ARCH Education Limited does not guarantee any specific academic results or exam outcomes. We shall not be held liable for any loss or damages arising from the use of our materials or services.

9. Privacy and Data Protection

   Your privacy is important to us.
   We collect and process personal data (such as name, email, and payment information) only for order processing and communication.
   For more details, please see our Privacy Policy.

10. Changes to Terms

    ARCH reserves the right to update or modify these Terms and Conditions at any time without prior notice.
    Changes will take effect immediately upon posting on this website.

11. Contact Information

    For any questions or concerns regarding these Terms and Conditions, please contact: archeducationlimited@gmail.com